Boilers & Heating
Heating system protection and 24/7 breakdown cover by Gas Safe registered engineers. Annual boiler servicing is included with Premium, or £7.99 a month as an add-on. Transparent pricing.
Everything Your Heating Needs
Annual Boiler Service
A full safety check and clean every year to keep your boiler efficient and safe. Included with Premium, or £7.99 a month as an add-on. An annual service is usually a condition of a manufacturer’s warranty.
Breakdown Repair
24/7 emergency callout with same-day response. We'll get your heating back up and running fast.
Part Replacement
If a part fails, we replace it — no labour charges, no parts charges. All included in your plan.
Central Heating System
Full cover for your entire central heating system, including the pump, valves, cylinder and pipework.
Thermostat & Controls
Faults with your thermostat or heating controls are covered. Smart thermostat compatibility available.
Radiator Repair & Balancing
Cold spots, airlocks and valve failures — we balance and repair your radiators for even heat throughout.
What’s Not Covered
- Faults or issues that started before your plan began
- Systems or appliances that weren’t in good working condition when your plan started
- Damage caused by misuse, negligence or accidental damage
- Cosmetic damage, such as scratches or dents, that doesn’t affect how something works
- Damage from floods, fire, lightning or other natural disasters
- Structural building work, pest infestations, or commercial property use
This is a summary. Our Terms & Conditions set out the full exclusions and conditions.
How It Works
Request a Quote
Complete our simple 3-step form or call us. We'll confirm your details and provide a transparent quote within 2 hours.
Engineer Visit
A Gas Safe registered engineer visits your home at a time that suits you. They'll diagnose, service or repair your boiler.
Fixed or Replaced
If your boiler can't be fixed, our guarantee means we'll replace it.
Your Boiler in Expert Hands
Heating systems are complex, and a poorly serviced boiler isn't just inconvenient — it can be dangerous. At Aurex Plan, we only ever send Gas Safe registered engineers, fully vetted and trained on every major boiler brand.
Get Your Free QuoteGas Safe Registered
Every engineer is fully registered and ID-verified before entering your home.
Same-Day Emergency
Our 24/7 emergency line connects you to an available engineer in minutes.
All Major Brands
Worcester Bosch, Vaillant, Baxi, Ideal, Viessmann and more — all covered.