Cover the Appliances You Choose
Washing Machine
Drum failures, pump blockages, door seal leaks, electronic faults — all covered, with genuine or manufacturer-approved parts wherever available.
Dishwasher
Not cleaning properly, leaking or failing to drain? Our engineers diagnose and fix dishwasher faults quickly.
Oven & Hob
Electric, gas and induction hobs, plus fan and conventional ovens — elements, thermostats, ignitors and more.
Fridge & Freezer
Compressor faults, thermostat failures, ice build-up and door seal issues — protecting your food and your pocket.
Tumble Dryer
Heating element failures, drum belt issues, sensor faults and condenser blockages — all repaired as standard.
Extractor Fan
Kitchen and bathroom extractor fan motor faults, wiring issues and shutter failures — keeping your home fresh.
What’s Not Covered
- Faults or issues that started before your plan began
- Systems or appliances that weren’t in good working condition when your plan started
- Damage caused by misuse, negligence or accidental damage
- Cosmetic damage, such as scratches or dents, that doesn’t affect how something works
- Damage from floods, fire, lightning or other natural disasters
- Structural building work, pest infestations, or commercial property use
This is a summary. Our Terms & Conditions set out the full exclusions and conditions.
How It Works
Request a Quote
Tell us which appliances you'd like to cover. We’ll provide a comprehensive, all-in quote with no obligation and complete price transparency.
Engineer Visit
A certified appliance engineer visits your home. They carry parts for the most common repairs, using genuine or manufacturer-approved parts wherever available.
Fixed or Replaced
Your appliance is repaired to manufacturer spec. If it can't be repaired economically, we replace it at no extra charge.
Care for the Appliances That Care for You
Your washing machine, dishwasher and fridge work hard every single day. When one breaks down, the disruption to family life is immediate — and the repair bills can be eye-watering if you're not covered.
Aurex Plan appliance cover lets you cover the appliances you choose, from £7.99 a month each, or 2 for £14.99 and 3 for £19.99 a month. Complete Protection Plus includes 2 appliances and Premium includes 4. Our engineers arrive with the right parts.
Get Your Free QuoteGenuine or Approved Parts
We use genuine or manufacturer-approved parts wherever available, to repair your appliances to the original specification.
Fixed or Replaced
Beyond economical repair? We replace it. No extra charge, no delay.
Prompt Scheduling
We understand a broken appliance can't wait. We'll schedule an engineer at the earliest available time.
All Major Brands
Bosch, Samsung, Hotpoint, Beko, AEG, Miele, Siemens, Zanussi and more.
Brands We Cover
Don't see your brand? Call us — we cover most major domestic appliance manufacturers.